Changing passwords regularly is a good way to ensure that your accounts are secure. Yes I know about the new NIST guidelines on password changing but I disagree with it. If you are using a password manager (and you should be) then changing passwords on a regular basis is not a hard thing to do.
In any case, I noticed that the password on a bunch of my accounts had not been changed in a while so was updating them; one of the accounts is on OpenAI that I had created when it had launched but not really used much after that. After logging in I spent a few minutes trying to find the option to change my password but couldn’t find it, finally had to go to the FAQ’s to find out how to change the password and I saw the following:
Instructions on how to reset the password
How to reset your ChatGPT password
- Log out of your account, or open a private/incognito browser window.
- Go to the ChatGPT home page
- Click Log in.
- Enter your email address and click Continue.
- Select Forgot password? on the password entry screen.
- Follow the instructions in the password reset email you receive.
They really don’t know how to implement a simple change password functionality… I mean this is not something I expect from a billion dollar company. I have seen this on sites created by startups but never at a large company. Although, if their site is created using their AI code generation then that would kind of explains this. 😉
– Suramya